Your Privacy Matters

01 — Introduction

Hainan Huajia Machinery Equipment Co., Ltd. ("Huajia Machinery", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.huajiame.com or submit an inquiry through our contact form. This policy applies to all visitors regardless of their location.

02 — Information We Collect

We collect information that you voluntarily provide to us when you:

• —Submit an inquiry form — your name, email address, and message content.
• —Browse our website — we may collect your preferred language, browser type, and referring page through standard HTTP headers.
• —Interact with our 3D configurator — anonymous usage data such as selected vehicle models and configurations.
• —Communicate with us via email — correspondence content and contact details.

03 — How We Use Your Information

• —To respond to your inquiry and provide quotations for vehicle export services (FOB/CIF).
• —To improve our website, services, and user experience based on usage patterns.
• —To comply with legal obligations, including export control and customs regulations.
• —To communicate with you about your inquiry, order status, or relevant updates about our services.

04 — Data Storage & Security

Your inquiry data is stored securely in Feishu Bitable, a cloud-based data management platform operated by Lark (Feishu), hosted within the People's Republic of China. We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Data retention: We retain your inquiry data for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

05 — Third-Party Services

We use the following third-party services: Feishu (Lark) for inquiry data management; Tencent Cloud EdgeOne for website hosting and edge functions; Google Fonts for web typography. These services may process your data according to their own privacy policies. We do not sell, rent, or share your personal information with any other third parties for marketing purposes.

06 — Cookies & Tracking

Our website uses minimal cookies necessary for basic functionality, such as language preference. We do not use advertising cookies, tracking pixels, or third-party analytics. If we implement analytics in the future, we will update this policy and seek your consent where required by law.

07 — Your Rights

• —Access — You have the right to request a copy of the personal data we hold about you.
• —Rectification — You have the right to request correction of inaccurate or incomplete data.
• —Deletion — You have the right to request deletion of your personal data, subject to legal retention requirements.
• —Objection — You have the right to object to the processing of your data for direct marketing purposes.

08 — International Data Transfers

As a global export company headquartered in Hainan, China, your data may be processed and stored in the People's Republic of China. By using our website and submitting your information, you acknowledge that your data may be transferred to and processed in China. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws, including China's Personal Information Protection Law (PIPL).

09 — Children's Privacy

Our services are directed at business professionals and individuals aged 18 and above. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

10 — Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

11 — Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: Hainan Huajia Machinery Equipment Co., Ltd. Email: support@huajiame.com Address: Room 1209-1210, 12F, Nanyang International, No. 21 Guomao 3rd Cross Rd, Jinmao St, Longhua District, Haikou, Hainan, China. ICP Filing: 琼ICP备2026005940号